After a recent reimage, I kept getting this message every time I tried to do a Windows Update – “A problem on your computer is preventing updates from being downloaded or installed”. After just a little bit of googling, I found the answer.
http://support.microsoft.com/kb/943144
Register the Wups2.dll file in Windows
To register the Wups2.dll file in Windows, follow these steps:
1. Stop the Automatic Updates service. To do this, follow these steps:
- Click Start, click Run, type cmd, and then click OK.
- At the command prompt, type the following command, and then press ENTER: net stop wuauserv
2. Register the Wups2.dll file. To do this, follow these steps:
- At the command prompt, type the following command, and then press ENTER: regsvr32 %windir%\system32\wups2.dll
- Click OK on each verification message that you receive.
3. Start the Automatic Updates service. To do this, type the following command at the command prompt, and then press ENTER: net start wuauserv
4. Exit the command prompt. To do this type exit, and then press ENTER.